Posted in Manual Testing

What is a change request and how does a change request get handled?

If your company is using Trello for project management

  1. Try creating Change Request Flow(plan, protocol). Agree with the client on the steps which are going to happen each time they request a new change. E.g. if they request a new feature, the feature will be included into the next iteration/sprint.
  2. Try to systematise their requests. If they want to add a new button to the existing page, create it as a separate card, not as a comment. If they ask for numerous copy updates, put down these requests to a separate “Copy updates” card.

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